If you cannot reach the next exit or service area, steer your vehicle onto the hard shoulder as safely as possible, and as far to the left as you can, away from traffic.
When you stop it is a good idea to have your wheels turned to the left, so that if you are hit from behind, your vehicle is not pushed on to the main carriageway.
Once you have stopped
f you have any kind of mobility difficulty you should stay in your vehicle and
Police-controlled emergency telephones are on most stretches of motorway at one mile intervals. Look for a telephone symbol and arrow on marker posts 100 metres (328 feet) apart along the hard shoulder.
The arrow directs you to the nearest phone on your side of the carriageway. Walk to the telephone, keeping on the inside of the hard shoulder.
Never cross the carriageway or an exit or entry slip road to reach a phone or for any other purpose.
The telephone connects you to police control, who will put you through to a breakdown service. Always face the traffic when you speak on the telephone.
You'11 be asked for
If you're a vulnerable motorist such as a woman travelling alone, make this clear to the operator.
You'll also be told approximately how long you'll have to wait.
If you are unable to use an emergency telephone, use a mobile phone if you have one in your vehicle. However, before you call, make sure that you can give the police precise details of your location. Marker posts on the side of the hard shoulder identify your location and you should provide these details when you call.
Wait on the bank near your vehicle, so you can see the emergency services arriving.
Don't wait in your vehicle unless another vehicle pulls up near you, and you feel at risk.
Many motorway deaths are caused by vehicles driving into people on the hard shoulder. When you're on the hard shoulder you're much more likely to be injured by motorway traffic than suffer a personal attack.
If anyone approaches
A person claiming to be from the emergency services should have
Leave your vehicle again as soon as you feel the danger has passed.
Switch on yous hazard waring lights and leave your vehicle only when you can safely get clear of the carriageway.
Use the hard shoulder to build up speed before joining the other traffic when it's safe to do.
Don't try to move out from behind another vehicle or force your way into the stream of traffic.
Remember to switch off your hazard warning lights before moving off.